"Many retailers are cutting down the number of staff, the amount of customer service. Our approach is the antithesis of that.
— Michael O'Keeffe
To help achieve this, Aesop turned to a prior collaborator, Norwegian architectural firm Snøhetta and its senior interior architect Peter Girgis, best known for his work on New York City buildings including the National September 11 Museum Pavilion and the Brooklyn Children’s Museum.
Girgis knew the pre[REMOVIDO] Aesop would be moving into was made of coastal sandstone, so upon arrival in Australia he took a trip to Sydney’s eastern suburbs.
“My impression was one of calm: the water, the magnificent sandstone cliffs,” he says. “There was a laidback sensation and a pace that I connected with. That part of Sydney is different, of course, to the central business district; but the idea of the coast is alive in our design for Aesop Sydney.”
To create a sense of calm, Girgis created a set-back entryway for the store which, he says, “creates a moment of stillness that allows the visitor to stop, think and relax. The customer is instantly slowed down, shifting from the incessantly busy pace of Pitt Street.”
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