Chief Executive Officer Tim Sloan said, “In the third quarter, we continued to make progress in our
efforts to build a better Wells Fargo with a specific focus on our six goals: risk management,
customer service, team member engagement, innovation, corporate citizenship and shareholder
value. We are strengthening how we manage risk and have made enhancements to our risk
management framework. We also continued to make progress on customer remediation, which is an
important step in our efforts to rebuild trust. In addition, to better serve our customers and help
them succeed financially, we launched Control TowerSM, a digital experience that simplifies our
customers’ online financial lives, and our new Propel® Card, one of the richest no-annual-fee credit
cards in the industry. Furthermore, our ongoing efforts in corporate citizenship and building stronger
communities were recognized in a recent survey on corporate giving by the Chronicle of
Philanthropy, which ranked the Wells Fargo Foundation as the No.2 corporate cash giver in the United
States. Our focus on shareholder value included progress on our expense savings initiatives, and we
returned a record $8.9 billion to shareholders through net common stock repurchases and dividends
in the third quarter. I’m confident that our efforts to transform Wells Fargo position us for long-term
success.”
https://www08.wellsfargomedia.com/assets/pdf/about/investor-relations/earnings/third-quarter-2018-earnings.pdf
