peça ajuda aos moderadores
Recebi um e-mail da corretora solicitando o fechamento da minha conta, não quero que isso aconteça, mas não achei em nenhum lugar falando sobre quanto devo depositar ou o que fazer para que minha conta não seja fechada, alguém pode me ajudar e além disso, caso não tenha jeito qual corretora é possível movimentar as ações que tenho.
Obs: não tenho muitas ações ainda, tenho menos de mil dólares por enquanto.
Mensagem que recebi por e-mail:
Dear Client,
Based upon a recent review of your brokerage account(s), the de minimis value of assets and the additional due diligence obligations required for your account(s), we are requesting that you close or transfer your brokerage account(s). This extra due diligence is required in part due to the location of your account(s) and account characteristics.
If you fund a material amount of assets into your account(s), we will welcome the opportunity to conduct the required due diligence and maintain the account. Otherwise, you may transfer your account(s) to another brokerage firm, or you may liquidate existing positions in your IBKR account(s), and we will disburse the remaining funds to you.
Please be advised that your IBKR account(s) is currently restricted and is designated as Closing Only. This means you may reduce or close positions, but you will not be able to establish or add new positions.If you choose to transfer your account(s), please contact your new (receiving) brokerage firm and request a transfer. The receiving brokerage firm will initiate the transfer process with IBKR on your behalf. Your new brokerage firm will expedite the process and ensure that the proper account information and position transfer arrangements are completed for you.
If you decide to close your IBKR account(s), please follow the "Close Your Account" instructions in our User Guide or:
Log in to Portal
Select the
User Menu (head and shoulders icon in the top right-hand corner) followed by
Manage AccountIn the Configuration panel select the
Configure (gear) icon next to the words “Close Account” to launch the account closure page
Open the page to view the steps needed to complete the account closing process
Should you require assistance with completing the closure of your account(s), please send us a message directly from Portal. Notifying us in this manner will generate an expedited response to your inquiry. As an alternative, Client Services can assist.
Thank you for your prompt attention.
IBKR Compliance Team
